Welcome to Student Academic Support Services!

Student Academic Support Services (SASS) exists to address the individual academic needs of students and cultivate a community-wide attitude of welcome and inclusiveness for students with disabilities. It strives to develop the God-given strengths of each student and provides services both for students needing academic enrichment and for those dealing with learning, physical, or mental health challenges.

Student Academic Support Services has a two-fold purpose:

  1. To assist our students achieve their full academic potential; and
  2. To assist our students with disabilities by providing academic accommodations.

Services Offered

Student Academic Support Services assists students in meeting their educational goals by providing the support, training, and encouragement to build a strong academic foundation. Services available include academic counseling, study skills workshops, peer tutoring, writing assistance, and disability services.


Academic counseling offers students individual assistance in identifying academic strengths and weaknesses. The goal is to assist each student in the development of an academic plan to ensure success. Through regular appointments, students are able to evaluate their progress and identify problem areas.


Peer Tutoring Is a free service that assists students by helping to clarify concepts and improve their knowledge in difficult courses. Open tutoring labs for highly requested courses and individual tutoring in all subject areas are available.


These workshops encourage and empower students with skills that enhance their potential for success. Workshops are offered each semester in small group or individual settings and include topics such as time management, test preparation, learning styles, and note taking.


Is available for students to schedule make-up, distance learning, and CLEP tests.


Assistance with writing assignments from beginning to end. Visit the Writing Center.


Get help planning your academic path and planning for graduation. Visit Academic Advising.

Contact Us

Stop by our office in Egan 105, or call:

Tina Greathouse
Director of Student Academic Support Services
(740) 284-5358

Amanda Hession
Coordinator, Testing and Tutoring Services
(740) 284-5263

Academic Counseling

Student Academic Support Services staff and Graduate Counseling Interns are available to work with students who wish to improve their scholastic performance and become more active learners.

Through weekly one-on-one appointments, academic counseling assists students with the development of skills related to time management and personal study habits. In addition, academic counselors help students identify, explore, and discuss personal issues that pose a barrier to academic success. Students are able to learn more about making good decisions, exploring and setting life goals, and increasing motivation level in college and beyond.

Academic counselors work closely with students regarding an overall assessment of academic progress, and counseling sessions are tailored to meet each individual student’s needs and goals. Meeting with an academic counselor on a regular basis is effective in monitoring academic progress and encourages students to develop a more meaningful approach to their individual academic pursuits.

Personalized, confidential, one-on-one academic counseling is available at no cost to all students.

Study Skill Workshops

Are you having trouble getting all of your work done? Are you looking for strategies to help you succeed at Franciscan? Whether you are looking for a way to better manage your time or you want to develop a detailed plan for academic success for the semester, Student Academic Support Services can help! SASS offers individual study skills assistance for students with the ultimate goal of helping you become a more efficient and better-organized student. General topics include time management, test preparation, learning styles, and note taking. Personalized study skills sessions tailored to the unique needs of the individual student are also available.

In addition to individual academic assistance, study skill workshops are offered during the Fall and Spring semesters. Please visit Student Academic Support Services for specific topics, dates, and times of the workshops each semester.

Testing Services

Make-Up Tests

The Student Academic Support Services Office is available throughout the academic year for make up tests and exams provided there is space available. Tests can only be scheduled in the testing center due to emergencies and extenuating circumstances, must be arranged two days in advance, and are only scheduled during regular office hours. Walk-ins are not accepted.

Distance Learning Tests

Students enrolled in Distance Learning courses may schedule an appointment with SASS to have their exams proctored. A fee of $10 is charged for proctoring each Distance Learning exam. Prior to taking the exam, the student must pay the fee at the Student Accounts counter in Starvaggi Hall and bring the receipt to the scheduled testing appointment.

CLEP Tests

The College-Level Examination Program (CLEP) provides students with the opportunity to demonstrate college-level achievement through a program of exams in undergraduate courses. The tests are computer based and are available to students who have not yet completed 26 credits of college coursework. Consult the CLEP Score Sheet (available at the Registrar or SASS Office) for a complete list of approved tests, course equivalents, and the minimum scores required to receive credit. Students need to register and pay for CLEP exams at http://clep.collegeboard.org/started.

To schedule a make-up, distance learning, or CLEP test, please call 740-284-5263.

Peer Tutoring

Peer tutoring is one of the many services offered by the Student Academic Support Services Center. The goal of peer tutoring is to empower students of all backgrounds to reach their academic goals by assisting them in the development of basic academic skills, encouraging intellectual growth, and promoting learning as an explorative process. The tutoring relationship is an active, developmental relationship that provides students with academic assistance that builds on their classroom experience.

Peer tutoring is a free service designated for students who have an academic need and are struggling in a course. A variety of peer tutoring options are available, including open tutoring labs, small group, and one-on-one assistance. Stop by our office or give us a call (740-284-5263) to speak with a SASS staff member to learn more and determine what is the best option for you.

Disability Services

The Office of Student Academic Support Services (SASS) coordinates the provision of reasonable and appropriate accommodations to qualified students with disabilities. Our mission is to collaborate with and empower students with disabilities in order to coordinate support services and programs that enable equal access to an education and university life. SASS staff strives to create and sustain a welcoming, accessible, and supportive environment to promote academic independence and success of all students with disabilities.

SASS is committed to providing the highest quality service to each student with a disability. The focus of the department is to ensure that every student with a disability has an equal chance to participate in and benefit from university programs. It is the policy of Franciscan University to comply with Section 504 of the Rehabilitation Act of 1973, the Fair Housing Act, and other regulations issued thereunder to the extent applicable to the University.;

Students and parents are encouraged to click on the links to the right for information on registering with the office, how to provide documentation of a disability, as well as an overview of services and accommodations available. On behalf of the SASS staff, we look forward to working with you during your academic career at Franciscan University.

In His service,

Tina Greathouse , M.S. Ed.
Director of Student Academic Support Services
(740) 284-5358